The Admitting Clerk collects demographics and insurance information from the patient while activating the patient encounter for medical treatment. Utilizes the various systems, assesses each account related concern and resolves issues about registration and insurances matters. Provides superior customer service and adheres to the productivity, accuracy and performance measures established for the department. RESPONSIBILITIES: Interviews the patient/patient representative for Direct Admissions, Outpatient Services, and Ambulatory Surgery, Minor Surgery and/or procedures performed in all ancillary departments and directs patients to appropriate departments.