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Scheduler - Lancaster Call Center
Penn State Health Community Medical GroupLocation: US:PA: Lancaster Work Type: Full Time FTE: 1.00 Shift: Day Hours: Varied***$3,000 SIGN-ON BONUS - eligible to those that qualify ***Â JOB SUMMARY:Â Provides high quality scheduling experience for the patients of Penn State Health. Perform all elements of scheduling accurately and politely at point of patient contact. Answers inbound calls from patients and internal stakeholders, places outbound calls to patients, and redirects patients as needed. Demonstrates ability to resolve clinical concern when presented by a patient and uses sound knowledge and judgement in involvin
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